Privacy Policy

1. Information We Collect

• Account information: Name, email address, phone number, country, and password (encrypted).
• Profile information: Bio, skills, profile picture, and portfolio links.
• Usage data: Pages visited, courses accessed, and interactions on the platform.
• Payment information: Transaction amounts and payment method names (we do not store card numbers or mobile money PINs).
• Messages: Chat messages sent between users on the platform.

2. How We Use Your Information

• To create and manage your account.
• To process course enrollments and freelancer hires.
• To send you important notifications via WhatsApp or email.
• To improve the platform and user experience.
• To prevent fraud and ensure platform security.
• To send newsletters (only if you subscribed).

3. Information Sharing

We do not sell your personal information. We may share data with:

• Instructors: Your name when you enroll in their course.
• Freelancers: Your contact details when you hire them.
• Service providers: MongoDB Atlas (database), Render (hosting), Vercel (frontend hosting) — all under strict data agreements.
• Legal authorities: When required by law.

4. Data Security

• Passwords are hashed using bcrypt — we never store plain text passwords.
• All data is transmitted over HTTPS (encrypted).
• JWT tokens are used for secure authentication.
• We regularly review our security practices.

5. Your Rights

• Access: Request a copy of your personal data.
• Correction: Update your information in your profile settings.
• Deletion: Request account deletion by contacting us on WhatsApp.
• Opt-out: Unsubscribe from newsletters at any time.

6. Cookies & Local Storage

SkillHub uses browser localStorage to store your login token and session data. No third-party tracking cookies are used. You can clear this data by logging out or clearing your browser storage.

7. Contact Us

For privacy-related questions or data requests, contact us at hello@skillhub.com or WhatsApp +256 783 999 418.